Frequently Asked Questions
Everything you need to know about bringing the magic of Štorija o Božiću into your home.
What kind of products does Štorija o Božiću offer?
We specialize in premium Christmas decorations and home accessories, including handcrafted ornaments, festive lighting, designer wreaths, and seasonal textiles designed to create a cozy holiday atmosphere.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. During the peak holiday season, we recommend placing your orders early to ensure timely delivery before Christmas Eve.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
What is your return policy for holiday items?
We offer a 14-day return policy on all non-personalized items. Products must be returned in their original packaging and unused condition to qualify for a full refund.
Are your ornaments fragile?
Many of our pieces are made from delicate glass or ceramic. We use specialized protective packaging to ensure your items arrive safely, but we recommend handling them with care when decorating.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized secure payment gateways to ensure a safe shopping experience.